CNN

    Hundreds of consumers seeking to purchase an merchandise on Amazon early Wednesday encountered an error message on the e-commerce website’s checkout web page, a uncommon drawback for a platform that has develop into much more of a central buying hub for numerous households through the pandemic.

    Greater than 9,000 customers reported points with Amazon.com as of 9:30 a.m. ET Wednesday, in response to outage monitoring website DownDetector. By far essentially the most generally reported drawback was associated to on-site verification, in response to information from DownDetector.

    Some prospects making an attempt to pay on the positioning have seen the next error message: “An error occurred whereas making an attempt to course of your request. Relaxation assured that we’re working to resolve the difficulty as quickly as attainable. For those who have been making an attempt to make a purchase order, please confirm your account to substantiate that the order has been positioned. We apologize for the inconvenience.”

    The issue appeared to final for hours earlier than being absolutely resolved. An Amazon spokesperson confirmed shortly after 11:30 a.m. ET that the difficulty had been resolved.

    “We’re sorry some prospects have quickly skilled points with their purchases,” Amazon spokeswoman Betsy Harden instructed CNN Enterprise in an announcement. “We mounted the difficulty, and all the things is now working correctly.”

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